Privacy Policy
Last updated: January 10, 2025
At Recorda, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our meeting recording and transcription service.
Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, company name, and password
- Meeting Data: Audio recordings, transcriptions, summaries, and meeting metadata
- Usage Information: How you interact with our service, including features used and preferences
- Technical Data: IP address, browser type, device information, and operating system
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our transcription and recording services
- Process and deliver meeting transcriptions and summaries
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve our service
- Detect, prevent, and address technical issues and security threats
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information:
- All data is encrypted in transit using TLS/SSL
- Audio recordings and transcriptions are encrypted at rest
- We use secure cloud infrastructure with regular security audits
- Access to personal data is restricted to authorized personnel only
- We comply with GDPR, SOC 2, and HIPAA requirements
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your data at any time by contacting us at privacy@recorda.com.
Your Rights (GDPR)
If you are in the European Economic Area, you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to our processing of your data
- Right to Withdraw Consent: Withdraw consent at any time
Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who help us operate our service
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Cookies and Tracking
We use cookies and similar tracking technologies to provide and improve our service. For more information, please see our Cookie Policy.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Children's Privacy
Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: info@recorda.it